We have a 100% satisfaction guarantee. If you are not satisfied with your product within 365 days of receipt you can send it back to us for full refund.
There is 24 hours processing period once payment is received. Once shoes are shipped ,You will get an email from us with tracking number so you may track your order. You will have your products within 3-5 business days (not counting weekends or Holidays). Most orders are processed and received by customers within 3 days .